A good insurance cover is a great comfort when disaster strikes in your home. Travelers Insurance is the sixth-largest home insurance company in the United States and maintains a good reputation among its customers.
Onsite Pro Restoration works with Los Angeles homeowners and providers like Travelers Insurance to provide a smooth and efficient restoration process, removing the stress and headaches that often arise.
Your Travelers Insurance policy may cover water damage, mold, fire, and other professional remediation services. We help you navigate the claims process and restore your home quickly and correctly.
What Does Your Homeowners Insurance Policy Cover?
Fire and Smoke Damage Restoration
A fire leaves extensive structural damage, smoke odors, and hazardous soot. Your Travelers fire insurance may cover major repairs and remediation to your home’s structure, removing smoke odor, and the cost of damaged personal property.
You might also be compensated for temporary living expenses if your home is uninhabitable during restoration.
Need expert fire damage restoration?
Water Damage and Sewer Backup
Travelers Insurance water damage coverage typically includes repairs for sudden and accidental water damage.
This includes:
- Plumbing failures like burst water and heating pipes
- Overflowing toilets, washing machines, or dishwashers
- Leaks from plumbing or appliances
- Water damage from extinguishing a fire
- Interior damage from a leaking roof
However, flood damage is not covered under a standard Travelers home insurance policy, and you may need an additional endorsement for sewer backups.
We can review your Travelers fire, water, and mold insurance.
Mold Remediation
Travelers Insurance mold coverage may be available to you depending on the cause.
Their standard homeowner’s policy covers mold when it is caused by a “covered peril”, like accidental water damage from a burst pipe or overflowing appliance, but not if it’s due to normal wear and tear or neglect.
Find out if you’re covered for removing mold in your home.
How to File a Claim for Travelers Insurance Fire, Water, or Mold Coverage
Here’s a quick overview of what to do if there’s an issue in your home.
- Document the damage: Start by taking clear pictures and videos of the affected areas. This is your first and most important step.
- Get an expert assessment: It’s best to have professional evaluations and documentation to support your claim. Onsite Pro Restoration responds quickly to emergencies in our service area and can have a team member at your home in under an hour.
- Confirm your coverage: We’ll help you understand what your Travelers Insurance policy covers for fire and other damages and assist with the claims process.
- File your claim: Contact Travelers Insurance Claim Customer Services at 800.252.4633 or file online.
- Meet with the adjuster: A Travelers Insurance adjuster will typically evaluate the water, fire, or mold damage in person. We recommend having an Onsite Pro Restoration expert present for a fair evaluation.
- Begin restoration: Once approved, we start work immediately to restore your home.
We can also start work as soon as you give the go-ahead (whether approved or not) to get your home fixed and even better than before.
Have Questions About Your Coverage?
Remember, Travelers’ homeowners’ fire, water, and mold insurance coverage varies based on individual policies. Review your policy details to understand what’s included before filing a claim.
Onsite Pro Restoration is here to help clarify your coverage and guide you through the process. Contact us now to book your free assessment.
Travelers may pay for mold remediation if the mold is a direct result of a covered peril—such as water from a sudden pipe burst. Broader mold coverage often requires a specific rider or endorsement.
Yes. Fire and smoke are among the standard covered perils under Travelers homeowners insurance, and policies generally include both the structure and your personal property.
Travelers policies generally cover water damage that happens suddenly and by accident (for example, a washing machine hose failure). Flooding from outside the home is not included and requires separate flood insurance.